GDPR: How we look after your personal data.

Data Privacy Statement:

The GDPR imposes new obligations on organisations that control or process personal data and introduces new rights and protections for EU citizens.

We are committed to ensuring that your privacy is protected and we strictly adhere to the provisions of all relevant Data Protection Legislation, including GDPR, ensuring all personal data is handled in line with the principles outlined in the regulation that state:

Personal data shall be:

  1. Processed lawfully, fairly and in a transparent manner in relation to the data subject
  2. Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes
  3. Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed
  4. Accurate and, where necessary, kept up to date
  5. Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed
  6. Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures


Carol's Chalet respects our guest’s rights to data privacy and protection and our internal policies, procedures, working practices meet the requirements of the GDPR.

We place a high priority on protecting and managing data in accordance with accepted standards and indeed helping our guests utilise our products and services to the same end.

Carol's Chalet is committed to compliance with the GDPR as both a processor and controller of personal data. We will always handle your data in line with GDPR. Your data will NEVER be shared with any third party.

* Our booking system is maintained by a company called Bookalet. Their GDPR Compliance Statement can be viewed HERE

* Data is fed into the system both by ourselves and by guests who book online. This data is held securely by Bookalet and a user name and password is required to view said data..