Terms & Conditions

TERMS AND CONDITIONS OF RENTAL:

1. A binding contract will exist once a deposit is paid. By confirming your booking you are agreeing to these terms and conditions.

2. Only those persons named on the booking form are entitled to stay in the accommodation, and the total number in your party shall not exceed the advertised capacity.

3. A non-returnable deposit of 20% is payable with each booking. The balance of the cost will be due 6 weeks prior to the commencement of your stay. The full amount is immediately payable if less than 6 weeks between booking and holiday.

4. If, once you have paid a deposit, you find that you have to cancel your booking, please notify us by telephone followed up with an immediate written confirmation of cancellation. The initial deposit is non-returnable.

5. We advise you to take out an insurance to cover any problems or cancellations.

6. Every effort has been taken to ensure the accuracy of the description of the property but the owners cannot accept liability for problems outside their reasonable control such as breakdown of domestic appliances, plumbing etc although every effort will be made to rectify problems as soon as they are reported.

7. We ask our guests to leave the property clean and tidy. You are responsible for any damage or breakages the property or its contents by yourself, your guests or your visitors.

8. Your accommodation is cleaned before your arrival and as a limited amount of time is available to clean between holidays, please leave it and its contents clean and tidy

9. Your accommodation will be ready for you from 3p.m. onwards on your start date. Please do not arrive any earlier. Please make sure that you leave by 10a.m on the day of departure.

10. Well behaved pets are allowed but should remain on the floor and not permitted on chairs couches or beds. Dogs should be kept under control on the lead while visiting the Holiday Park. The park owner has requested that dogs are not left unattended in chalets. You are responsible for cleaning up after your pets. NB: Smaller dogs may be able to escape through the fence.

11. Bedding for guests is included in the price. TOWELS AND TEA-TOWELS ARE NOT.

12. Electricity is included in the cost of your holiday.

13. We cannot accept bookings from anyone under 18 years of age.

14. Your vehicles and their accessories and contents are left entirely at your own risk as are all personal belongings left in the property.

15. Carol’s Chalet and the fenced decking area is strictly a NO SMOKING area.

16. If you are unhappy with any aspect of your accommodation please notify us immediately so that action can be taken. Under certain circumstances the owners may enter the premises at a reasonable hour for inspection purposes. We want you to have a wonderful holiday, all that we ask is that you look after our chalet as it is also our holiday home and has cost us a lot of money to renovate to the current standard *.

We hope you have a very happy holiday in Carol's Chalet and that you will visit us again.